Privacy Policy for ADS Agrotech

1. Introduction

ADS Agrotech ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web platform (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

• Contact Information: Phone number (primary and alternate), email address
• Identity Information: Full name, date of birth
• Business Information: Company name, business type, ownership details, licenses, bank account details
• Geographic Information: Address, state, district, tehsil, precise location coordinates
• Professional Information: Designation, role, supervisor relationships

2.2 Location Data

Our app collects precise location information when you:

• Check in or check out for work activities
• Log checkpoints during field visits
• Set your business or residential location
• Use location-based features

2.3 Camera and Photo Data

We access your device camera and photo gallery to:

• Capture photos during check-ins and field visits
• Upload business documents and licenses
• Take profile pictures
• Document field activities

2.4 Device and Usage Information

We automatically collect:

• Device type and operating system
• App usage patterns and interactions
• Error logs and crash reports
• Session duration and frequency of use

2.5 Authentication Data

• One-Time Passwords (OTP) for login verification
• PIN codes for quick access
• Authentication tokens for session management

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Core App Functionality

• User authentication and account management
• Role-based access control (Admin, Sales Staff, Distributor, Retailer, Farmer)
• Field activity tracking and reporting
• Geographic territory management
• Business relationship management

3.2 Business Operations

• Sales staff activity monitoring
• Performance analytics and reporting
• Territory and hierarchy management
• Customer relationship management
• Business intelligence and insights

3.3 Communication

• Sending OTP codes for authentication
• System notifications and updates
• Customer support communications

3.4 Service Improvement

• Analyzing app usage patterns
• Identifying and fixing technical issues
• Enhancing user experience
• Developing new features

4. Information Sharing and Disclosure

4.1 Within Your Organization

Information is shared based on your role and organizational hierarchy:

• Admin users: Can access all user data within the organization
• Sales Staff: Can access data of users they manage (distributors, retailers, farmers)
• Other users: Can only access their own profile information

4.2 Third-Party Service Providers

We share information with trusted third-party service providers:

• Amazon Web Services (AWS): Cloud hosting, data storage, and computing services
• Amazon S3: Secure file and image storage
• Amazon SNS: SMS delivery of OTP codes
• Google Maps Platform: Location services, mapping, and address autocomplete

4.3 Legal Requirements

We may disclose your information if required by law, regulation, or legal process.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption in transit and at rest, role-based access controls, authentication, and continuous monitoring.

6. Data Retention

We retain your personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we securely delete or anonymize information.

7. Your Rights and Choices

You may access and update information via profile settings, control location and camera permissions in your device settings, and request deletion of your account and data.

8. Children's Privacy

Our Service is not intended for children under 18 years of age, and we do not knowingly collect personal information from children under 18.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own with appropriate safeguards in place.

10. Third-Party Links and Services

Our Service may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via in-app notice or email where applicable.

12. Contact Information